Shipping and Return Policy

Shipping Policy:

Orders over $35 USD qualify for free shipping via USPS Ground Advantage, with an estimated delivery time of 3-7 business days within the United States.

For expedited delivery, customers have the option to select FedEx Express service for an additional fee, ensuring delivery within 1-3 business days.

Please note that live moss, Marimo Moss Ball, and plant products are not eligible for returns or exchanges due to their perishable nature.

Customized products and DIY kits are also non-returnable and non-refundable, as they are tailored to your specific requirements.

For other crafted products, please contact our customer service or email us for return and refund inquiries.